Frequently asked questions.

A credit is the unit used to pay at participating restaurants in the Elevate app. The app shows the exact credit cost before checkout.

Pricing varies by school and pack size. Advertised per-credit rates are for ACH/bank payment. Choose your school to see current plans and pricing.

Most everyday meals cost about 1 credit. Premium items or multi-item orders can use more, and the app shows the exact credit cost before checkout.

Elevate can be a good value for students who want local restaurant choice, member deals, order-ahead convenience, and credits that roll over. The best fit depends on how often the student expects to use it.

No. There is no daily or weekly limit. Use credits whenever you need them, and anything unused rolls over until graduation.

Yes. You can place orders that use multiple credits when needed.

Download the Elevate app, sign in, and browse partner restaurants near your school. Choose from the available menu items, see the credit cost, and order ahead for pickup or delivery.

Available Elevate menu items vary by restaurant. The app shows every participating item and its exact credit cost before you order.

You can usually use Elevate whenever a partner restaurant is open. A few restaurants may limit redemption on sports game days.

Yes. You can use Elevate whenever partner restaurants are open.

Timing depends on the restaurant and order. The app lets you order ahead when you need food ready around your schedule.

Many partner restaurants offer first-time discounts, loyalty rewards, and member deals in the Elevate app.

Download Elevate from the App Store for iPhone or Google Play for Android.

Your current credit balance and order history are available in the Elevate app.

No. Elevate credits cannot be used for alcohol.

Yes. Purchase with the email the student will use to sign in, and the credits will be ready in that student's Elevate account.

No. Anyone can purchase Elevate. When buying for a student, use the email the student will use in the app.

Elevate provides an itemized receipt after purchase for 529 reimbursement.

Yes. Elevate is independent from the university and can supplement a campus dining plan.

Elevate keeps the food budget inside a restaurant meal plan, adds order-ahead convenience and member deals, and lets unused credits roll over until graduation.

Each credit pack is a one-time purchase. Unused credits roll over until graduation.

Unused credits roll over from semester to semester until graduation.

Unused credits are refundable for 100 days after the first order. After 100 days, unused credits are no longer refundable, but they continue to roll over until graduation.